Network Rail use Gather to automate site reporting off the grid

‘Raildiary works fully offline, it was really simple and easy so I had no problem adding in site information or capturing photos”

Kris McMennin

Site Manager

Network Rail use Gather to automate site reporting off the grid
Customer
Network Rail
Project Type
Rail
Project
Ribblehead Viaduct Maintenance
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Network Rail, a contractor and client for the Ribblehead Viaduct Maintenance project, has implemented Raildiary to streamline site reporting, gain data-led insights, and ensure installation assurance. The project aims to improve drainage, restore brickwork, and enhance the reliability of passenger and freight trains on the Settle to Carlisle railway line. Raildiary's quick and seamless onboarding process, combined with its offline capability and cross-device accessibility, has made a significant impact on improving work-life balance, leading to tangible benefits for the whole project team.

The Challenge

The Network Rail team faced a significant challenge during the Ribblehead Viaduct project before implementing Raildiary. The viaduct, which opened in 1876, required various repairs and improvements to enhance the reliability of train journeys on the scenic Settle to Carlisle railway line. These works included brickwork repairs, vegetation removal, drainage system upgrades, and repainting of metal and pipework. However, a major hurdle confronted the team at the Ribblehead Viaduct site: the lack of phone or internet connection.

As a result, communication and data sharing were cumbersome and unreliable, leading to confusion, delays, and difficulties in tracking progress. Without a centralized and accessible platform, the team struggled to effectively coordinate their efforts and ensure accurate documentation of site activities. The lack of connectivity significantly hindered timely reporting, collaboration, and decision-making, impeding the overall efficiency of the Ribblehead Viaduct Maintenance project.

Network Rail use Gather to automate site reporting off the grid

The Solution

Through the implementation of Raildiary, the Network Rail team experienced a transformative improvement in their understanding of the Ribblehead Viaduct Maintenance project. Raildiary empowered the team with comprehensive and real-time site reporting capabilities, replacing outdated methods like email threads and SMS exchanges that often led to confusion and hindered progress tracking. The user-friendly dashboards and seamless deployment of Raildiary reduced administrative overhead and greatly improved communication efficiency. 

Moreover, Raildiary's offline capability was invaluable in capturing critical data from the remote Ribblehead Viaduct site, where phone and internet connection was unavailable. This capability ensured that project data was accurately recorded, synchronised automatically when a network connection was restored, and eliminated the challenges posed by the site's lack of connectivity. Raildiary's implementation has revolutionised site reporting, facilitating efficient decision-making and contributed to the overall success of the Ribblehead Viaduct Maintenance project.

Network Rail use Gather to automate site reporting off the grid
“Raildiary works fully offline so I had no problem adding in information or capturing photos whilst on-site. At the end of the shift, once I finished my update, Raildiary would be stored on my device until I drove home or to the office and it would automatically update in the background when I had a phone signal. No action was required from me.” - Kris McMennin, Site Manager

Empowering teams with offline site reporting capability 

The implementation of Raildiary has brought about a significant transformation in site reporting during the Ribblehead Viaduct Maintenance project, replacing traditional methods such as email threads and SMS exchanges that often led to confusion and hindered progress tracking. Raildiary has emerged as the ideal solution, offering real-time and reliable site reporting capabilities. This innovative technology enables accurate information capture, enhances the visibility of on-site issues, and facilitates informed decision-making for both on-site and off-site teams. Moreover, Raildiary's user-friendly dashboards and seamless deployment have effectively reduced administrative overhead and greatly improved communication efficiency.

Additionally, Raildiary's offline capability has played a pivotal role in enabling the project team to capture crucial data from any location on the Ribblehead Viaduct site. As the site lacks a phone or internet connection, Raildiary's offline functionality becomes indispensable. Team members can easily input information and capture photos directly within the Raildiary app, even in areas without network coverage. At the end of their shift, the data is securely stored on their device until a phone signal is available, at which point Raildiary automatically updates in the background without any manual intervention. This seamless process ensures that the project data is accurately recorded and synchronised once a network connection is re-established. Recognising the common occurrence of remote and challenging locations in railway infrastructure projects, Raildiary has successfully addressed this challenge by providing full offline functionality. This empowers teams to capture essential information, upload images, and access critical documents regardless of location or network coverage while ensuring that the data synchronises when a network connection becomes available.

“Since implementing Raildiary we’ve found that the quality of information we’re getting back from lads on site has improved significantly. They’ve had more time, they’re not doing work when they get home, instead, they’ve been able to do everything on-site." - Phillip Little, Network Rail Project Manager

Visualising Project Progress With Powerful Data-Led Insights 

Raildiary emerged as a key catalyst in enabling Network Rail to visualise project progress and gain valuable data-led insights. Through its ability to capture detailed work timings and supporting photos, Raildiary has provided an unparalleled level of visibility into on-site issues, fostering collaborative decision-making among project teams. The seamless integration of Raildiary's intuitive project dashboards and reports has revolutionised real-time data analysis, significantly enhancing communication efficiency across the board.

 By harnessing Raildiary's capabilities, Network Rail has experienced a paradigm shift in proactive decision-making. The platform has empowered the project teams to optimise resources, effectively mitigate risks, and drive cost management. Leveraging Raildiary's comprehensive data and real-time updates, the teams have gained a holistic view of the Ribblehead Viaduct Maintenance project, allowing for more accurate progress monitoring and informed decision-making. 

Furthermore, Raildiary's impact on the project extends beyond reporting and monitoring. Its powerful data-led insights have uncovered opportunities to optimise resources, streamline operations, and ensure timely project delivery. By leveraging Raildiary's capabilities, Network Rail has successfully navigated the complexities of the Ribblehead Viaduct Maintenance project, revolutionising the way progress is understood and enabling effective project management.

In conclusion, the implementation of Raildiary has brought about remarkable advancements in the Ribblehead Viaduct Maintenance project for Network Rail. By replacing outdated methods with its real-time and reliable site reporting capabilities, Raildiary has empowered the project team to capture precise information, enhance the visibility of on-site issues, and make well-informed decisions. The offline functionality of Raildiary has effectively addressed the challenge posed by the site's lack of phone and an internet connection, enabling team members to capture essential data and upload images irrespective of their location or network coverage. The seamless synchronisation of data once a network connection is restored ensures accurate recording and eliminates the delays and difficulties caused by connectivity issues.

Moreover, Raildiary has brought about a revolution in progress monitoring and decision-making through its intuitive dashboards and data-led insights. The project teams have gained invaluable visibility into on-site issues, fostering collaborative decision-making and optimising resource allocation. The real-time analysis and updates provided by Raildiary have significantly improved communication efficiency and facilitated proactive decision-making.